• Do you wish to steer your organisation
towards improved service quality?
• Do you want your teams to reach better results?
• Would you like to reinforce customer relationships in your
• Are you looking for support in your organisational development
• Are you interested in having organisational coaching?
• Group leadership on development
process and organisational transformation.
• Manager coaching on the transformation of service quality.
• Institution of a customer promise.
• Establishment of a leadership focused on results.
• Implantation of group leadership projects in a service setting.